I’ve been in and around automotive retail long enough to see patterns repeat themselves. One that never fails to surprise me is this: dealers spend enormous amount of time and energy chasing new customers, yet often overlook the ones who came so close to buying, but didn’t….

Essentially, if you’re selling a premium product in a value-first environment, the answer isn’t a race to the bottom; it’s to raise your game. Position clearly. Educate honestly. And back yourself – and your team – to deliver. No discount code required….

If your dealership is still struggling with disconnected systems and outdated records, the cost is not just in lost efficiency, it’s in lost sales. With the right strategy in place, customer data segmentation doesn’t have to sit in the ‘too difficult pile….

Every business is looking for ways to save money without sacrificing quality. But what if you could reduce overheads and improve customer engagement at the same time? That’s where Business Process Outsourcing (BPO) comes in. By outsourcing customer interactions, or partly outsourcing interactions (Fractional BPO), your business would not only…

Our CX platform enables us – and you – to link prospect engagement, customer re-engagement and aftersales contact into one holistic picture….