Renew&Retain

Our Products

What is Renew&Retain?

Renew&Retain is your proactive retention tool, helping dealerships reach customers before they drift away. We combine intelligent timing, personalised outreach, and live reporting to build stronger, longer-lasting relationships that drive measurable returns for both sales and aftersales.

Stay connected. Keep customers loyal. Drive repeat business.

Renew&Retain helps you hold onto more customers for longer by engaging them at the right time, with the right message. Whether it’s finance renewals, service plans, or recontacting past buyers, our CX agents create timely, brand-aligned conversations that encourage repeat business and build profitable relationships.

Why dealers use Renew&Retain:

Creating consistent contact journeys: Maintain connection across the ownership cycle with relevant, human conversations.

Improving retention KPIs: Reduce customer churn and strengthen your dealership’s renewal performance.

Reactivating previous buyers: Use dormant CRM data to identify and re-engage customers who are back in the market.

Maximising service plan uptake: Reconnect with eligible customers to protect workshop revenue and loyalty.

Managing finance renewals: Engage customers ahead of contract end dates to keep them in your brand.

Complete transparency: Access campaign results, call recordings and site comparisons in real time.

Why it works:

Timed outreach: We contact customers at key decision points to maximise conversion and retention.
Multi-channel engagement: Email, SMS and outbound calls ensure no opportunity is missed.
Real-time visibility: Track results across sites and teams via our CX portal and dashboards.
Long-term value: Each customer interaction is designed to build loyalty and uncover future opportunities.